EDUCATION

• B.A. Psychology, Univ. of Colorado, Boulder, 1988 (G.P.A. = 3.96)
• Certificate in Web Site Design, Univ. of Colorado, Continuing Education, 2003
• Certificate in Network Administration, Univ. of Colorado, Continuing, 2004

EXPERIENCE

Website Designer / Internet Marketing Specialist
Cedar Mesa Consulting, Boulder, CO (July 2005 to present)

• Work with clients to determine their goals and visions for their website
• Design, implement, document and maintain websites according to client specifications
• Create and manage Internet domains and accounts
• Maintain client billing records
• Produce content for websites, including writing press releases and product descriptions
• Increase search engine rankings through content improvement, metatags, search engine submission, link exchange, affiliate advertising, blogs and other means
• Develop advertising campaigns for businesses using Internet, newspaper and broadcast media
  

Systems Administrator
National Center for Atmospheric Research, Boulder, CO (August 2001 to December 2005)

• Provided computer support as part of a team for over 120 users
• Installed, configured, upgraded and maintained laptops, desktops and servers running Windows, Linux, Solaris and MacOS
• Diagnosed and repaired hardware, software, printer and network problems
• Answered help desk questions through phone and email
• Designed and maintained websites and databases
• Performed data backups and restores
• Researched and installed OS patches and upgrades
• Created and managed user accounts
• Trained users in hardware and software use
• Wrote documentation for procedures, policies, and usage manuals
• Wrote scripts to automate tasks
• Compiled and installed new software

Administrative Assistant
National Center for Atmospheric Research, Boulder, CO (August 1999 to August 2001)

• Provided administrative support for scientific staff and visitors
• Monitored budgets and compiled monthly spending reports
• Designed and maintained websites and databases

Professional Research Assistant (Lab Manager)
University of Colorado, Boulder - Institute for Behavioral Genetics (January 1987 to June 1999)

• Managed a research project studying computer-based remedial reading programs for dyslexic children in the Boulder public schools
• Responsible for all aspects of maintenance for over 30 personal computers, including hardware diagnosis and repair, software installation, data backups, data transfer, and equipment inventory
• Transported and re-assembled computers systems at field research locations
• Assisted with purchase of hardware, software, and other equipment
• Assisted in software design and testing
• Trained and supervised employees on use of computer hardware and software
• Wrote manuals on software use and subject testing procedures
• Compiled data and performed statistical analyses

WEB DESIGN SKILLS

• Layout and Design: Dreamweaver, CSS, HTML hand-coding
• Graphics: Adobe Photoshop, Adobe Illustrator, XNView
• Server: Apache installation and configuration
• Scripting: PHP, JavaScript, SSI, Perl
• Database: MySQL, PHPMyAdmin
• Fantastico: OSCommerce, Wordpress, PHPlist, PHPBB

OTHER SOFTWARE SKILLS

• Database: MS Access, MySQL
• Email: Thunderbird, Netscape Messenger, Outlook, Eudora, Pine, Elm, Mutt
• Graphics: Adobe Photoshop, Adobe Illustrator, XNView
• Miscellaneous: Symantec Ghost, various anti-virus and anti-spyware applications
• Operating Systems: Windows 9x/NT/2000/XP, Mac OSX, Unix (Solaris), Linux (RedHat, Fedora), MS-DOS
• Presentation: MS PowerPoint, Impress
• Scripting: Unix shell scripts, basic Perl and PHP, JavaScript
• Spreadsheet/Financial/Statistics: MS Excel, QuickBooks, SPSS
• Text editing: Notepad, Wordpad, vi, pico, edt
• Web editing: Dreamweaver, FrontPage, Netscape Composer, HTML coding
• Word-processing: MS Word, WordPerfect, OpenOffice

HARDWARE SKILLS

• Installation of FDDs, HDDs, motherboards, network cards and other devices
• Troubleshooting hardware conflicts
• Maintenance and repair of printers, scanners and other peripherals

MARKETING SKILLS

• Click here for Laura's marketing and public relations experience